FAQs

What is vegan leather?

At Miri, we believe in responsible fashion, where no animals are exploited in the creation process. When we decided we were going to use only vegan leather, we looked for the best vegan leather, one that is less petroleum heavy and durable enough to withstand the pressure of intricate needle embroidery. 

How are orders placed on Miri delivered to me?

All orders placed on Miri are dispatched through our own courier partners including the likes of Delhivery, BlueDart, UPS, DHL, etc.

My money is debited but the order is not confirmed

In cases like this, your money is completely safe. Due to technical instabilities, the amount sometimes debits but fails to process at the payment gateway. When this happens, the amount is usually reversed to the customer’s account within 24 hours. In the unlikely event that this payment went through, we will either process your order or refund the full amount to the original source of payment.

Domestic Delivery - Charges and Timing

  • We offer free shipping for all domestic orders.
  • We'll get your order to you as soon as possible! We're taking extra safety precautions with packaging and delivery, but we will still aim to have your order with you within 5-10 business days.
  • In case you have not received your order within the advised time frame, we request you to raise the concern the same day of receiving the delivery confirmation notification from Miri.
  • Saturdays, Sundays and public holidays are not set as business days for standard deliveries.

How do I track my order?

Registered Customer:
  • Log on to our website with your registered email Id
  • Click on your profile and go to My Orders
  • Click on the Order Details section to get the information on the Tracking Company, Tracking Number and Tracking Link
Or;
  • Click on the Track Order Status section on the website
  • Enter your order number and phone number/email address for the status
Guest Users:
    • If you shopped as a guest, enter your order number and phone number/email address under the Track Order Status section or in the link below for the status:
              Track Your Order

 

Should you have any questions about your order dispatch, we’re just a quick email, phone call or WhatsApp away:
+ 91 8595991009 | info@shopmiri.in | MON - SAT | 10:00 AM – 6:00 PM IST